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performance accelerator

Knowledge Center
Webinar Series

County behavioral health leaders are navigating one of the most significant system transitions in decades with the implementation of the BHSA. The newly released Performance Accelerator Knowledge Center is a county-tested resource that supports counties in implementing these reforms to improve outcomes, strengthen accountability, and better connect people to care across systems. But with so many tools and resources available, it can be challenging to know where to start. That’s why we created the Accelerator Webinar Series. This four-part series—each tackling a Knowledge Center module—walks through practical examples for how counties have used the Knowledge Center to meet their unique needs. This series is perfect for county behavioral health staff who want to:

Understand how to leverage a specific Knowledge Center module

Learn how other counties are using the Knowledge Center in practice

See how to use specific resources—like a Theory of Change—in your own work

Four-part webinar series

Register for one webinar, or the whole series!

webinar one

Building a Performance-Focused Approach

For: County Behavioral Health Department leaders and staff

Your Integrated Plan reflects your county’s vision for better behavioral health outcomes. This webinar helps you build the measurement infrastructure to make that vision real — identifying the metrics that connect your BHSA programs to meaningful progress for the individuals you serve, and giving your team the tools to track and demonstrate that progress over time.

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webinar two

Operationalizing Performance Management in Behavioral Health

For: County Behavioral Health Department leaders and staff

The next step after a strong Integrated Plan is building the systems to deliver on it. This webinar walks you through how to stand up a performance management process that turns program data into real decisions, such as structured review cycles, metric dashboards that center individuals and engage frontline staff, and productive conversations with providers focused on progress and meaningful improvement.

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webinar three

Using Outcomes-Based Contracting to Drive Performance

For: County Behavioral Health Department leaders and staff

Stengthening contracting is a powerful tool for accountability and performance. This webinar introduces what outcomes based contracting looks like in practice: how to structure contracts that align provider incentives with individual outcomes, assess your county’s readiness, and take meaningful first steps toward a contracting approach that rewards results.

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webinar four

Facilitating Governance and Accountability for Boards of Supervisors

For: Boards of Supervisors (BOS)

With the Integrated Plan submitted, Boards of Supervisors will play a pivotal role in ensuring behavioral health dollars deliver on their promise to county residents. This webinar helps BOS members and the staff who support them understand their BHSA responsibilities during implementation — reviewing progress, asking the right questions, and exercising meaningful oversight that drives accountability and results.

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“Communication with the public about changes under BHSA and internally transitioning to new programs and changes…under BHSA has been very difficult and confusing. The Performance Accelerator team really helped us to understand better what our programs and relationships with contracted providers could look like under BHSA.”
Santa Barbara county
“The Performance Management Dashboard is really going to help our department make data-driven decisions and be able to show our story through data – which is something we have needed assistance in. I cannot wait to have our data analyst create reports for us.”
colusa county
"The Theory of Change model has been helpful in mapping out what RFPs should include and what our contracts should include for the new required Evidence-Based Programs (EBPs) under BHSA.”
Santa Barbara county

Get personalized support to put these resources into practice

In addition to the Accelerator Webinar Series, we offer 1:1 introductory sessions to help counties understand how the Knowledge Center tools can be applied in their local context. In this 45-minute session, you will:

  • See how the Knowledge Center tools can fit your county’s priorities and capacity 
  • Learn how counties are effectively applying these tools 
  • Identify which resources are most relevant to your county’s BHSA priorities 
  • Get connected to upcoming hands‑on support: workshops, webinars, office hours, and more
Request an introductory session

Get in touch with the Performance Accelerator team

Fill out the form below or email us at bhtaccelerator@hbgi.org